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Late Arrivals

Our Clinicians find it extremely difficult to keep to their clinic schedules if they attempt to "squeeze in" late arrivals.

it is now unlikely if you are at all late for your GP or Nurse appointment that you will be seen.

It is important to arrive early for your appointment.

Cancellations

We have worked hard to reduce the time people have to wait to get an appointment. Please let us know well in advance if you cannot attend your appointment so that we can offer it to somebody else.

Please do not be a DNA (Did Not Attend)!

101 Missed Appointments last month.

The practice will pro-actively contact patients who DNA (Do Not Attend) more than twice in a 12 month period.  If the patient continues to DNA thereafter the practice will take action and remove the patient from the practice list.

Please help us to provide a better service by cancelling appointments that you do not intend to keep and give us as much notice as possible.

Please read our DNA Policy for patients who Do Not Attend.

 
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