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When We Are Closedclosed_sign

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial NHS 111.

You will be assessed, given advice and directed straightaway to the local service that can help you best.  This could be Accident & Emergency, one of our urgent care centres, an out-of-hours GP, a community nurse, a walk-in centre, emergency dentist or late-opening chemist.

Calls to 111 from landlines and mobile phones are free.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.


What is a walk-in centre?

Walk-in centres provide health services without you needing to make an appointment. They can also help you avoid a trip to A and E.  For some health conditions, like cuts, strains and sprains, a walk-in centre is your best option.

Where is my nearest walk-in centre?

There are two local walk-in centres at Teddington Memorial Hospital and Queen Mary’s Hospitals.

  • Walk-in centre, Teddington Memorial Hospital, Hampton Road, Teddington, TW11 0JL, Tel:020 8714 4000, Mon-Fri 8am – 8pm; weekends and bank holidays, 8am – 8pm.
  • Minor Injuries Unit, Queen Mary’s Hospital, Roehampton Lane, London SW15 5PN, Tel:020 8487 6999 (MIU)/020 8487 6000. Open 365 days a year from 8am. Last patient admitted at 7.00pm.

Emergency Dental Service

Please contact Smile Dental Triage Ltd on 020 3402 1333.

  • Mondays to Fridays from 5pm until 10pm.
  • Weekends and Bank Holidays from 9am until 10pm.

At all other times, please dial 111.


In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website